About Us

Built on Integrity.

Integrity Contact is a full-service outsourcing contact center. Built on the foundation of Integrity, and led by a team with decades of industry experience, we employ proven best practices to deliver customized contact solutions that allow our partners to optimize their business processes.

Industry Experts

Our leadership team has over 30 years of collective experience in leading successful marketing, call center and technical teams. We know the formulas to optimize contact strategies.

Embracing Technology

We leverage technology to be able to deliver measurable, quantifiable results to our partners. More than just a call center, we have the ability to use a wide array of communication channels to reach your target audience. Our cloud-based infrastructure allows us to seamlessly grow or shrink our solutions to meet the needs of our partners.

Full Transparency

We eliminate guesswork. Our partnerships are based on sharing real data – real results – with our partners, so that you can make informed decisions on how best to work with us to achieve optimal results.

President/Founder

Bill Pallas

Bill has a proven track record of leading successful technical, marketing and call center teams for over 15 years. He has been integral in designing and implementing highly efficient contact solutions for some of the largest educational institutions in the country, and is now applying that experience to make Integrity Contact a leader in outsourced contact center partnerships.

Integrity Contact